1. Please make sure you have wrote full name / complete address / correct post code and telephone no.
If you need to change shipping information,pls tell us as soon as possible.
2. China post air mail :normally takes 15 – 90 workdays to worldwide.
Epacket : 10-30 days.
Express: 5-10 days.(ems 10 -20 days)
3. Buyer has responsibility to pay customs tax,more tax questions,pls contact your country customs or seller.
4. According to the Aliexpress rules:
If you do not receive it after we sent out 60 days(Russia and Argentina 90days,Brazil 120 days),we will refund money to you immediately.
But there are many uncontrollable factors on international shipping,such as,nature disaster / holidays / post strike / war etc.
So your parcels maybe delayed some days or lost,i hope you can wait more than 60days(Russia and Argentina 90days,Brazil 120days).
5. If you do not received parcels in normally time,pls contact us for checking,but not open dispute without contact.
Thanks for your kindly understanding and patience.
Refund & Returns & Resend
1. If there are any problems with our product,you can request returning or refunding within 7days after receiving the items.
Please contact with our customer service first before returning or opening dispute to against us.
2. All items must be returned in their original conditions,or we will refuse to make a refund.
The buyer is responsible for all charges occurred in returning process.
3 .If you receive damaged or wrong goods,pls send us package and product photo to us immediately, then we will resend or refund to you.
If you are satisfied with our product,please give us all five-star feedback.Any questions pls contact us immediately.
Have a nice day,thanks.