Top Quality Magnetotherapy Memory Foam Orthopedic Neck Soft Pillow Massager Slow Rebound Foam Travel Pillow Cervical Health Care
travel pillow neck
Good quality Memory Foam Materials – No odor
Uniform release pressure
Wings curve, the perfect fit
Protection of the cervical spine, improving sleep
Embedded in six natural magnet, helpful for Insomnia, Hair Loss, Snoring, Forgetfulness, Neck pain
Net weight of our pillow: about 820g, the quality is much better than 700g similar pillows, we pay more attention on the quality of our goods.
Our memory foam pillows are made by the world‘s top 500 Germany BASF plant imported raw materials, non-toxic, durable and safe material by the memory function, has relieves stress, can fit the head, neck, back and other parts of the human head according to the change in weight, dispersion sleep pressure, soft and comfortable
1) Your Feedback is really important to us, please take a few seconds to leave great feedback if you are satisfied with our product or service, thank you so much !
2) We always offer the lowest price for best goods and service to you.
3) Please contact us before leaving neutral(3 stars) or negative(1-2 stars) feedback. We will try our best to solve the problem and leave you a happy shopping mood here.
4) Pls never leave negative feedback to us because of the late arrive date. Because it is out of our control.
1. When we offered free shipping more than one carrier, we will choose one of them by ourselves.
2. Item will be shipped within 3-7 working days as soon as your Payment is Verified. Sometimes the date will be delayed due to a shortage. However, we will inform you via the Email.
3. Delivery time: We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. If you want faster shipping, please choose EMS/DHL/Fedex/UPS as your transport means.
1) If you haven’t received the item on the Delivery Time , Please contact us by email or AlieExpress message. If you have any questions or enquiries ,normally, your mail will be replied within 24 Hours. If you still haven’t got the reply after 24 hours, please check the spam of your email box. We will try our best to give you the best solution by communication.
2). We ship to AliExpress’ address ONLY. Please make sure your address in AliExpress is matched with your shipping address before you pay.
4. Remote Area Surcharge: If your address is belong to Remote Area. We have right to ask you to pay additional Remote Area Surcharge again even you already finished your payment of your order.
1. We prefer Escrow .
2. Because of the photo reason, the images are for reference only. Please take the item you get as the standard.
3. Please check with your country’s customs office to determine what the additional cost will be prior to buying.
4. Please indicate your personal requirement, such as colors, packages, value of declaration etc. If you do not specify the color, we will randomly ship at AliExpress’ message after you paid to us. At the same time, please leave your email address to us for communication.
5. As a buyer, it is your duty to pay the tax when you make a order from abroad. Our price does not include taxes, VAT, or other hidden charges. These charges are the buyer responsibility.
Return/Refund(Please pay attention on following items) :
1. Refund or replacement request is available only the requests within 7days after item received & returning the item as the same condition as received. Items returned after 7 days of delivery are only eligible for repair.
2. Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials.
3. Please repack the item carefully. Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a suitable replacement is not available then a refund will be issued. Shipping, handling and insurance fees are non refundable.
4. If the item is found non-defective, the item will be sent back to the buyer at buyer’s expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and/or undeliverable. We do not accept any returns without an authorization number on the box or label it is being returned in.
5. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
1. We sell all brand new items directly from factory in China. We guarantee that our products are brand new. We always offer the lowest price for best goods and service to you.
2. We do care about our customer. We guarantee 100% customer satisfaction. If your item is not as described or faulty when you receive it we will replace it for you with no additional charge.
3. Please contact us with any comments, questions or suggestions that you may have, we will be happy to assist you.
4. For quality control we do personally inspect for each item before shipment. All items are 100% new and inspected.
5. We hope to develop a strong, long-term, mutually beneficial relationship with you.
6. If you are interesting in our products, please order & pay it now!
Polyester / Cotton
100% polyester raw materials
No odor Germany Materials High quality memory foam
Embedded in six natural magnet
Promoting blood circulation, Relieve Fatigue
Balance secretion, Enhance immunity
Anti-Aging, Calm nerves
Diminish inflammation, Improve blood pressure
Insomnia, Hair Loss, Snoring, Forgetfulness, Neck pain
Protection of the cervical spine, improving sleep
Slow Rebound, Slightly Smell
Cervical repair, improve sleep
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aladdin-Online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.aladdin-online.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.